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Design process boards and drawings at the Zamzam Decor studio

How We Work

A process you can follow from start to finish.

Eight clear stages, one named contact, a written programme and no surprises on the final invoice.

Kenya Practice

Designing across the country

Free Site Visit

Anywhere in Nairobi

3D Visuals

See it before you build it

Workmanship Guarantee

On all installations

Design drawings, samples and mood board at the studio

Process

Defined project stages

Our approach

Most project problems are communication problems

Ask anyone who has renovated in Nairobi what went wrong and you rarely hear about craftsmanship. You hear about a price that moved, a date that slipped and a contractor who stopped answering the phone.

Our process is built to remove exactly those three failures. The scope is written down. The price is itemised. The programme has dates. And one named person owns your project from the first visit to the follow-up after handover.

  • A written scope before any work begins
  • Itemised pricing with variations agreed in advance
  • Weekly progress reports with photographs
  • A named designer, workshop lead and site supervisor

The eight stages

From first call to final walkthrough

Timelines scale with the project, but no stage is ever skipped.

01

Consultation

We meet at your space or our Hurlingham studio, listen to how you want to use it, and agree the brief, priorities and a realistic budget band.

Free within Nairobi

02

Site Survey & Measurement

Every wall, service point, opening and level is measured and photographed so the design is grounded in the real building, not an assumption.

Day 1 – 3

03

Concept & Mood Boards

Layout options, material palettes and reference imagery so you can see and feel the direction before a single shilling is committed.

Week 1 – 2

04

3D Visualisation

Photo-realistic renders of the agreed concept from the angles that matter, revised until you can picture yourself in the room.

Week 2 – 3

05

Detailed Quotation

A line-by-line quotation covering materials, joinery, labour, finishes and timelines. No hidden extras appear later.

Fixed scope

06

Production & Fabrication

Cabinetry and joinery are built in our workshop under supervision, so quality is controlled before anything reaches your site.

Workshop stage

07

Installation & Site Works

A dedicated supervisor coordinates trades, protects finished areas and keeps you updated with weekly progress reports.

On site

08

Handover & Aftercare

A joint snag walk, care instructions for every finish, and a workmanship guarantee with a follow-up visit after settling in.

12-month guarantee

Tell the client the truth early, even when it costs you the easy sale. Everything good in this business follows from that.

Zamzam Decor — Working principle

What you receive

Deliverables at each stage

Concrete documents and outputs, not just meetings.

  • Measured survey drawings of the existing space
  • Two or three layout options to compare
  • Physical material and finish samples
  • Digital mood boards and reference imagery
  • Photo-realistic 3D renders of key spaces
  • A full schedule of finishes and fittings
  • Line-by-line itemised quotation
  • Written programme with milestone dates
  • Weekly progress reports with photographs
  • Written variation orders before any change
  • Joint snag list at practical completion
  • Care and maintenance notes for every finish
  • As-built information where relevant
  • 12-month workmanship guarantee certificate

How we price

Where your money actually goes

Every quotation separates these costs so you can see and adjust each one independently.

Design Fee

Survey, space planning, specification and 3D visualisation. Credited against the build contract if you proceed with us.

Materials

Boards, worktops, tiles, paint, hardware and fittings — quoted at three levels where a genuine choice exists, so you decide the standard.

Fabrication

Workshop time to build the joinery. This is where in-house production removes a layer of contractor mark-up.

Site Labour

Installation, trades and supervision, priced by activity rather than hidden inside a lump sum.

Logistics

Transport, access equipment, protection, waste removal and cleaning — small items that other quotes often omit and then add later.

Contingency

A stated allowance for genuine unknowns behind walls and under floors. Unused contingency is returned, not absorbed.

Typical durations

How long projects usually take

Measured from approved design, assuming decisions are made promptly.

  1. 2 – 4 weeks

    Single room or utility space

    A bedroom, home office, laundry or garage upgrade including joinery and finishes.

  2. 4 – 6 weeks

    Kitchen or wardrobe package

    Full fitted kitchen or a set of bedroom wardrobes, from workshop fabrication to worktop installation.

  3. 8 – 14 weeks

    Full apartment or maisonette

    Whole-home interior including kitchen, bathrooms, joinery, finishes, lighting and styling.

  4. 10 – 20 weeks

    Office or retail fit-out

    A floor plate including partitioning, ceilings, services coordination, joinery and furniture.

  5. 16 weeks +

    Hospitality, religious or institutional

    Phased programmes with prototypes, committee approvals or procurement cycles built into the schedule.

Frequently Asked

Process questions

Still have a question? Call +254 799 007 610 and speak to a designer directly.

We visit the space, take initial measurements and photographs, listen to what you want to achieve and give you an honest budget band along with an outline of what we would recommend prioritising. There is no obligation and no charge within Nairobi.

Start your project

Start at stage one — a free conversation

No obligation, no charge in Nairobi. Just an honest look at your space and what it would take.